Integrity & Authenticity

Coronavirus (COVID-19) related services

During these sensitive times, we are cautious about Coronavirus (COVID-19) related services that are allowed on Cudy marketplace. For example, we do not allow users to offer or ask for services that are related to healing Coronavirus or creating content regarding Coronavirus that may be used for spreading misleading information.

Should you see an item that violates our policies, please don’t hesitate to report it.

Please do not offer or ask for:

Services that are intended to heal, prevent or treat Coronavirus (COVID-19), including emotional therapy.
The creation of medical, scientific or informative content exclusively on Coronavirus (COVID-19). Cudy marketplace is committed to fighting the spread of fake news regarding Coronavirus. Therefore, if a service is reported or flagged as being used to create or promote the spread of fake news; we will investigate and take action accordingly.
Donations or investments.
Face Masks. Creating a hand made mask as part of our Arts & Crafts subcategory is allowed.

We do allow services that support businesses, marketers or individuals during these times, for example, business communications or online lessons.

Misrepresentation

Misrepresentation is defined as fraudulent, negligent, or innocent misstatements, or an incomplete statement of a material fact.

Misleading profile information

Do not:

Post a fake name, location, gender or photo in your user profile.
Present a fake ID document if asked to.
Write misleading content in your profile description, skills or education.

Misrepresenting Gig elements

Do not:

Copy Gig descriptions, packages and other gig elements from other users.
Raise the price of your Gig service in personal messages before or after purchase.
Bait-and-switch marketing is not acceptable.
Have someone else present you in your gig.
Post non-original images or images you do not have the right to use in your Gig.
Post non-original videos or videos that you do not have the right to use in your Gig profile.
Deliver non-original work or send non-original work samples.

Misleading

Requesting or providing services intended to mislead others.

Deepfake

Deepfakes are created using artificial intelligence technology that superimposes the movements and words of one person onto another. While there are many legitimate applications of this technology, including mainstream filmmaking, deepfakes can also make it harder to combat the spread of disinformation and potentially easier to dismiss real events as fake. We monitor deepfake activity closely and will review reported cases on an individual basis.

Testimonial Gigs

Do not post, offer or ask for a testimonial which is a written or spoken statement of a person extolling the virtues of a product or a service.

Paid reviews

Do not post, offer or ask for paid reviews, positive or negative feedback on any product, service or performance.

Fake engagement and traffic

Do not post, offer or ask for:

Followers, subscribers, fans or views on social media platforms.
Fake engagement on any platform.
Promise a service outcome which is not in your control
In certain instances, sellers may be tempted to promise outcomes of their service which is not in their control. For example, guaranteeing to restore your Tokopedia account or promising an exact amount of viewers for a Youtube video by its digital promotion. Please refrain from promising outcomes that are not in your control because it misleads buyers.

Fake documents

Do not post, offer or ask for the creation, changing or editing of official documents such as IDs, passports, drivers license, bank statements or death and birth certificates.

Fake News

Cudy marketplace defines Fake News as false or intentionally misleading information or propaganda that is developed and presented as authentic news. Manipulation, disinformation, false information, and conspiracy theories have always existed, however, technological advances have allowed such information to be well-produced, widely distributed, and consumed on such a scale that it now threatens to undermine democratic institutions worldwide.

Cudy marketplace is committed to fighting the spread of fake news. Therefore, if it is reported or flagged that Cudy marketplace is being used to create or promote the spread of fake news; we will investigate and take action accordingly.

Third Party Violations

We do not allow the Infringement of third parties terms of service on Cudy marketplace. As a valued member of the Cudy community, we ask you to respect the broader Internet community and refrain from such violations in your lesson offerings. Lessons or offers that will be flagged for violations of third parties terms of service will be removed from the marketplace.

Do not post, offer or ask for services that Infringe third parties terms of service.

Unethical Services

Cudy marketplace is open for tutors or coaches to offer any creative and productive service they wish to propose. With that being said, we ask to refrain from offering any unethical service. For example, taking part in doing someone else’s academic work (which will likely be submitted as the student’s own work) or requesting academic work to be done for you, is unethical since it violates most schools’ Honor Codes and constitutes copyright infringement. Cudy marketplace does not allow this type of fraudulent activities and it will not be permitted on our platform.

Spam

We define spam on Cudy marketplace as messaging activity that is unwanted, repeatedly occurring and disruptive to the experience of recipients. Spam can take many forms ranging from unwanted offers to commercially-motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of Cudy marketplace.

Please respect our members’ privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their lessons or offers.

Do not:

Contact our users with offers, questions, suggestions or anything unrelated to their lessons or orders.
Send multiple unsolicited or deceptive messages.
Abuse our communication tools to distribute mass messages.